PRIVACY POLICY

  • Privacy Policy
  • Transaction
  • Cancellation and Refund

National Neurosciences Centre, Calcutta (NNC) is committed to ensuring that your privacy is protected. All information collected from you will be used internally by the organization


We may collect the following information:

  • Name and job title
  • Contact information including email address, mobile no. etc.
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our services.
  • We may periodically send promotional emails about new services & special offers.
  • From time to time, we may also use your information to contact you for medical follow-up purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Transaction

Credit card/Debit card/other payment Transactions processed are through a Payment Gateway Service Provider Hosted Page.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

National Neuroscience Centre, Calcutta (NNC) believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:


  • Cancellations will be considered only if the request is made within 48 hours of booking an appointment.
  • In case of complaints regarding service of the provider, please refer the issue to the concerned authority through e-mail at nnccalcutta@gmail.com.

To request a refund, simply contact us with your payment details within Seven (7) days of your payment. Refunds are not being provided for services delivered in full such as consultation by doctors. Refunds are being processed within a period of 10 working days.